ALL THE QUESTIONS
Read and find all the answers
to the most frequently asked about
our services.
QUESTION
DO YOU HAVE QUESTIONS?
We’d be more than happy to answer any questions that you may have, and our quick responses allow you to get your transportation service booked today.
Our goal is to ensure that every aspect of your experience is absolutely perfect. Whether you are a patient, medical office or just calling for your loved one’s transportation, we can be of service to you. Give us a call!
- We are licensed and insured.
- We are equipped with fleet of vehicles.
- If your destination is any of the below locations, we can take care of your transportation.
FAQ
Below is a list of the most frequently asked questions
We are open 24 hours a day. You can book your reservation for any time of the day or night.
Absolutely. Happy Trails Transportation accepts the following credit cards:
• MasterCard
• Visa
• Zelle
• wires
Visa, Mastercard, Zelle, and wires
Our automated online reservation system eliminates the chances of a no-show. When a reservation time is approaching, the dispatch center is notified, and the vehicles are sent out to pick you up on-time. But for your satisfaction, you may reconfirm your ride by phone an hour or two before your pickup.
Service One Way |
Work hours 8:00AM-5:00PM |
|
Weekends & After 5PM |
Holidays |
Wheelchair – Base Rate |
$40 Base Each Way |
Load Fee $50 |
Load Fee $60 |
|
Additional Mileage Fees |
$1.50 per mile |
$1.50 per mile |
$2.00 per mile |
|
Wait-time Fees (per 30 mins) |
$15 an hour |
$20 an hour |
$20 an hour |
|
Additional Attendant Fees |
$15 per attendant |
$20 per attendant |
$20 per attendant |
|
Service (Errands) 15 mile radius |
Work hours 8:00AM-5:00PM
|
Weekends & After 5PM |
Holidays |
|
Passenger Transportation– Base Rate |
$25 Base Each Way |
Load Fee $35 |
Load Fee $45 |
|
Grocery |
$25.00 |
$30.00 |
N/A |
|
Laundromat |
$25.00 |
$30.00 |
N/A |
|
Airport |
$25.00 |
$30.00 |
N/A |
|
Work |
$25.00 |
$30.00 |
$50.00 |
|
Pharmacy |
$25.00 |
$30.00 |
N/A |
|
Church |
$25.00 |
$30.00 |
N/A |
|
Court & legal related |
$25.00 |
$30.00 |
N/A |
|
Therapy |
$25.00 |
$30.00 |
N/A |
|
Service (Errands) 15 mile radius |
Work hours 8:00AM-5:00PM |
|
Weekends & After 5PM |
Holidays |
Monthly Subscription restrictions apply |
$335 |
$385 |
N/A |
|
*******Fees are subject to change |
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Holidays: New Years, Easter, Memorial Day, June 5th, July 4th, Labor day, Thanksgiving, Christmas |